Support

Technical support is available by email to all registered customers. If you run into a problem or have a question about how something works, reach out through our contact page and we’ll do our best to help.

When you write in, it helps to be as specific as you can: describe what you were trying to do, what actually happened instead, and any error message you saw. If you know it, include your version number as well — you’ll usually find it in the About box — along with the operating system you’re running.

We read every message and aim to respond to all support requests in a timely manner.